How do I place an order if my computer is having errors with the BusinessChecks.org website?
The problem is more than likely a browser issue. If your browser is a version older than Internet Explorer 3.0, you can upgrade Internet Explorer at http://www.microsoft.com/windows/ie/previous/default.mspx . We also recommend Firefox. You can get more info on Firefox at http://www.mozilla.org/products/firefox/ .
Are all browsers compatible to order checks online from BusinessChecks.org?
Your web browser should be a version of Internet Explorer 3.0, Netscape 3.0 or higher to place a check order online with BusinessChecks.org. Our site is designed to work with Internet Explorer, Firefox, Mozilla, and Netscape. In addition to a newer browser version, ordering online requires certain browser features to be enabled.
What should I do if I get an error message while trying to order?
Please contact us our customer service team at 877-877-5998 or send us an email to info@BusinessChecks.org for assistance.
What credit cards does BusinessChecks.org accept?
We accept Visa, Mastercard, Discover, and American Express.
Will I receive a notification after I place my order?
Yes. Once the order is placed, you will receive an order number on the confirmation page followed by an email with your order and order number.
How do I place a new order for my checks by mail?
If you would like to order laser checks or personal checks by mail, you will need to send in the following items: Voided Check from your current supply, Deposit Slip (also from current supply), Completed Order Form, and a Payment Check made payable to BusinessChecks.org.
What is the BusinessChecks.org return policy?
BusinessChecks.org will accept returns for non-custom items within 21 days of purchase. There is a 25% restocking fee on all returned non-custom items. For custom items, BusinessChecks.org does not accept returns. We will issue a replacement or refund at our discretion for defective items on custom printed items. BusinessChecks.org is not responsible for any typographical errors submitted through our website order system. There is a 50% restocking fee that is applied to all custom orders if we do issue a refund. BusinessChecks.org does not refund any portion of outbound shipping charges. Return shipping charges are the responsibility of the customer. If a product is refused, or not forwarded by the USPS to an address, the customer is responsible for all charges for the product being returned to BusinessChecks.org, and all outbound charges to ship the product back to the customer.
I just opened a new bank account. How do I order business checks?
Most banks provide a few temporary checks for new customers. You can request them if they don't automatically give them to you. These temporary checks should be pre-printed with your bank's routing number and your account number. Use two of them for your order. Void one of them, to be used as a model; make the other one out in the amount due for your order.
I've used up all my personal checks. Can I still place an order for checks with you?
Yes. Go to your bank and request a set of temporary checks. Send us one voided check and one check made out in the amount due for your order. If your bank sends you your canceled checks, you can send us one of those as a model and use a temporary check to pay for your order.
Do I risk having my checks rejected because they weren't printed by my bank?
No. Actually, banks don't print their own checks. They take orders from customers and pass them on to check printers. BusinessChecks.org, like all check printing companies, must follow certain exact specifications in printing checks and other financial products. You can rest assured that our laser printing process creates checks that meet the specifications set by the American National Standards Institute (ANSI).
Do I risk having the bank refuse to honor my checks if they were custom-printed by BusinessChecks.org?
No. If your checks were printed by BusinessChecks.org or any other qualified check printing company and meet or exceed specifications set by the American National Standards Institute (ANSI), the bank cannot refuse to honor them.
I placed my order with BusinessChecks.org via the web. Can I cancel the order?
If the order has not been printed, you can cancel it, but you will still have to pay a service charge of $5.00 per line item.
If the order is already printed, only the shipping charges can be refunded. You will still have to pay a $5.00 service charge.
What happens if the Post Office or UPS returns my checks to you as undeliverable? Say my address is printed incorrectly on the box -- what then?
If your package is returned to BusinessChecks.org by the post office or UPS for any reason, we will contact you by phone or email as soon as possible. You can arrange to have your package re-shipped for $4.50 per box of checks plus additional shipping costs.
If there's a problem with my order, how long do I have to notify you?
If you have any problems with merchandise from BusinessChecks.org, you have up to 90 days from the date of order (not the date of receipt) to notify us. Contact us as soon as possible if you have not received your order within a reasonable length of time. When you receive your order, look through it carefully to make sure everything you ordered is in the package. Examine the checks to be certain they are printed exactly to the specifications in your order. Contact us if you notice any problems. BusinessChecks.org is not responsible or liable for any problems with your order after 90 days from the date you placed the order.
If I pay for my order via electronic check, what happens if the payment is refused or returned?
Your e-check payment will be electronically re-submitted for payment, plus the maximum fee allowed by law. BusinessChecks.org works with local, state and federal law enforcement to prosecute all fraudulent transactions to the fullest extent of the law.